One key use of Express Dial is for call centres and telephone surveys. Express Dial can be loaded with a list of phone number and it will sequentially call every number in the list. The user will choose when to end the call and automatically call the next number in sequence. This sequential calling can be started from the command line.
Features:
~Dials individual or lists of telephone numbers.
~Loads lists of telephone numbers if required for speed dialing.
~No configuration is required in most cases
~Enter notes for each number dialed.
~Unlimited number of lists of phone numbers are supported
~Supports standard PSTN phone lines or VoIP lines.
~Integrates with Express Talk for SIP based VoIP calls.
~Work with almost all voice modems.
~Full command line support for calling and a software API (to link with other software) more info….
~Easy and simple to use for day-to-day operation.
Features
~ Manages telephone calls within a business or home.
~ All routing of calls is digital over the computer network (or even a wireless network).
~ Unlimited number of extensions or external lines.
~ Supports all the standard PBX features like call transfer, hold, and record.
~ Includes a call queue sequencer with voice prompting
~ Intergrates with the IMS on-hold music & messages player.
~ Auto configures extensions for the IVM Call Attendant and VRS call recorder.
~ Uses the open SIP standard for signalling (RFC 3261) so it works with the broad range of SIP compatible phones and other devices.
~ Works with IP phones which just plug into the LAN (eg. Linksys)
~ Works with softphones (eg. the Express Talk Softphone) where you make calls through your computer.
~ Works with USB phones plugged into your computer.
~ If no VoIP services are available can also link to ordinary external lines with FXO adapters.
~ Automatic "one-click" installer to setup the PBX in just minutes. Does not require detailed technical setup.
~ All configuration such as adding extensions is done using a web-like control panel through your internet browser so it can be done remotely.